At ageEnvy, we foster a community where members feel safe sharing deeply personal experiences, photos, reviews, and opinions without fear of judgment. We also want you to be able to trust that the information you find here has been posted without bias or a hidden agenda.
This Code of Conduct outlines what we expect from you, and what you should expect from others. If after reading these guidelines you still have doubts about how to follow our rules, read the ageEnvy Terms of Use or ask us at support@ageenvy.com.
Please note that we reserve the right to modify these guidelines at any time without notification.
The ageEnvy Community consists of consumers, Health Care Providers, and ageEnvy staff. All community members are treated equally under these guidelines.
ageEnvy does not discriminate based on positive or negative views, or on the basis of race, religion, gender, sexual orientation, gender orientation, disability or status.
ageEnvy hosts diverse discussions. We give community members space to share their opinions, debate issues and support each other. Even when things get heated, we expect you to show respect for all members of the community.
Negative opinions and disagreements are fine, but it’s not appropriate to use ageEnvy to bully, name-call, or insult other community members. Follow the rules of good debating and address the issue, not the person.
You are responsible for all activity that occurs through your ageEnvy account.
Use ageEnvy to share your own story and opinions. Don’t post duplicate content, share hearsay or gossip from others, or use the platform to rally support for a campaign or agenda (e.g. lawsuit, politics, or group action).
Do not use ageEnvy to post:
Unless otherwise directed, you may only use ageEnvy as a consumer. (Using ageEnvy as a Health Care Provider involves additional terms, guidelines, and requires profile approval).
Do not use ageEnvy to promote your own interests or those of anyone you know, including family, friends, affiliates, or employers. This includes both:
In short, do not post if you or someone you know stands to gain anything from your post.
In addition to the Code of Conduct under Community Guidelines above, the following guidelines apply to Health Care Providers on ageEnvy:
Health Care Providers are expected to maintain professionalism at all times on ageEnvy. Do not bully or post disparaging comments about community members, other Health Care Providers, or ageEnvy.
Do not post any content that violates HIPAA or other applicable health-privacy laws. Consider the privacy and safety of all community members before posting.
All uploaded photos and videos must adhere to these guidelines.
Clearly explain any conflicts of interest, including products, brands, and research funded by third parties. For example, if you are receiving money from a brand whose product you endorse, clearly define this relationship in all relevant posts.
You may not solicit or receive reviews from anyone with a personal or professional bias. This includes past and present employees, colleagues, and family members. You also may not use third-party services to collect and post reviews on behalf of community members.
Ask your provider advisor about using Patient Engage to help you obtain reviews from consumers who have received treatment or procedure from your practice.
The mission of ageEnvy is to empower consumers to have control of their overall well-being by seeking age management and medical wellness solutions within the 4 pillars of practice identified by ageEnvy as hormone replacement therapy, weight loss and dietary nutrition, sexual health, and non-surgical aesthetics, connecting them with local licensed practitioners and various treatment options. False reviews, “helpful vote” abuse, and other dishonest gaming practices erode trust and will not be tolerated.
Health Care Providers who violate ageEnvy HCP Terms of Use, Health Care Provider Code of Conduct, the Code of Conduct, or the Photo & Video Guidelines may have their profiles suspended, limited or removed, temporarily or permanently, in ageEnvy’s sole discretion.
An audit will be initiated in the event that one or more geographically non-competitive peer negatively reports a Health Care Provider’s posts or behavior on ageEnvy. ageEnvy may also conduct periodic audits of a Health Care Provider’s profile in order to ensure compliance.